Rakyat Group: About Us

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About Us

Our Responsibilities, Your Advantages
• Compare and choose a health plan to your needs.
• Understand your managed care benefits.
• Resolve claims problems and billing disputes.
• Select Doctors, Hospitals and Clinics.
• Tackle Doctor/Patient communications issues.
• Verify / Validate Clinic Bills.
• Issue Cheques to the multiple clinics.
• Issue Guarantee Letters (24 Hours)
• Educate the Employees.
• Communicate in Medical language.
• Reduce Cost without fixed rates.
• Wellness Program
• Save your valuable Time and Headaches.

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Functions & Operation
• 24- hour helpdesk line
• Roadshow for issuance of cards
• Appoint and select panel clinics
• Administrating claims
• Monitoring claims
• Generating management reports based on clinic claims
• Review of Clinic Bills

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How the cost will be reduced?
• Review of Medical Bills
• Monitoring of Clinic Bills
• Querying the Clinics/Doctors
• Supplying the medicines for Long term Illness.
• Wellness Program
• Monitoring the frequent visits report.
• Reduce the hidden cost of the client.

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Why you should choose P.C.S. Rakyat?
• Committed Staff
• Good Networking.
• Reasonable Pricing
• Simplified procedures.
• Customized Reporting.
• Give and Take Policies.
• Fixed Cost for the year
• Committed to Customer Service.
• Local Company Incorporated in Malaysia.
• Believe in Long Term Business relations.
• Understand Customer Needs (patience).
• Easy accessibility to the Top Management.
• Well equipped with all the necessary Softwares and Hardwares.
• Successful Track record of serving Large Organizations like Matsushita Group of Companies
• Headed by Professionals who are having hands on experience of Insurance and Health Industry.
• Members consist of Insurance Adjustors, Underwriters, HR Directors and Medical Directors.

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No. 79, Jalan SS 21/1A,
Damansara Utama, 47400,
Petaling Jaya, Selangor, Malaysia
Tel: 603-7726 5229 / 7726
Fax: 603-7726 7977
E-mail: info@rakyatgroup.com